FAQs

When will my order ship?
Orders are typically processed within 1-2 business days and shipped promptly. You’ll receive tracking information as soon as your order is on its way.
What are your shipping options?
We offer standard and expedited shipping options. Exact delivery times will vary based on your location and selected method.
Do you ship internationally?
Yes, we ship to select countries. International shipping rates and delivery times will be calculated at checkout.

What is your return policy?
We accept returns within 30 days of purchase for unused items in their original packaging. Visit our Returns Page for instructions.
How do I exchange a product?
If you’d like to exchange an item, simply initiate a return for your original purchase and place a new order for the desired product.

Are your products covered under warranty?
Yes, most of our products come with a 1-year warranty against manufacturing defects. Check individual product listings for specific details.
How do I care for my products?
Care instructions are provided with each product. For additional guidance, visit the product page or contact customer support.

Do I need an account to place an order?
No, but creating an account allows you to track your orders, save your preferences, and enjoy faster checkout.
How can I contact customer support?
You can reach us using the Contact Us form on our website. Our team is available Monday through Friday, 9 AM – 5 PM (EST).

Do you offer discounts for bulk orders?
Yes, we provide discounts for large orders. Contact us for more information.
How do I use a promo code?
Enter your promo code during checkout in the designated field. Be sure to apply it before completing your purchase.

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